WORKFLOW_LIFECYCLE_ERROR

HTTP status	Retryable
`409`	No

What happened

The workflow is not active, or it does not start manually, so it cannot accept enrollments.

How to fix it

Activate the workflow in Blujay, or enroll the contact in a manual workflow from GET /v1/workflows.

Example response

An illustrative example. The message wording and the contents of details vary; branch on error.code.

{
  "status": "error",
  "error": {
    "code": "WORKFLOW_LIFECYCLE_ERROR",
    "message": "Workflow not accepting enrollments",
    "type": "validation",
    "http_status": 409,
    "retryable": false,
    "doc_url": "https://docs.blujay.io/errors/workflow-lifecycle-error",
    "details": []
  },
  "trace_id": "trc_8f2a1c0e4b7d",
  "timestamp": "2026-10-14T17:30:48.000Z"
}

Still stuck?

Email support@blujay.io with the trace_id from the error response. See Errors for the response format.

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WORKFLOW_LIFECYCLE_ERROR

What happened

How to fix it

Example response

Still stuck?

​What happened

​How to fix it

​Example response

​Still stuck?

What happened

How to fix it

Example response

Still stuck?