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What happened

Blujay could not safely download the media URL. It may be private, redirect somewhere unsafe, time out, or return the wrong type.

How to fix it

Use a public HTTPS URL that returns the file directly, or upload the file with POST /v1/attachments.

Example response

An illustrative example. The message wording and the contents of details vary; branch on error.code.

Still stuck?

Email support@blujay.io with the trace_id from the error response. See Errors for the response format.