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What happened

The email you sent belongs to a different contact than the one with this phone number (or no contact has this phone number), so Blujay can’t tell which contact to create or update. Nothing was changed.

How to fix it

Leave out the email, or send the phone number of the contact that already has this email.

Example response

An illustrative example. The message wording and the contents of details vary; branch on error.code.

Still stuck?

Email support@blujay.io with the trace_id from the error response. See Errors for the response format.