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What happened

An ID in the request is malformed or has the wrong prefix for this resource, for example a contact_ ID where a chat_ ID is expected.

How to fix it

Use the exact ID returned by the API for that resource type.

Example response

An illustrative example. The message wording and the contents of details vary; branch on error.code.

Still stuck?

Email support@blujay.io with the trace_id from the error response. See Errors for the response format.