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What happened

The message is to an email address, and email addresses can only be texted over iMessage. Either preferred_service asked for SMS or RCS, or the message would start a group that can only be an SMS group because someone in it can’t get iMessages.

How to fix it

For a direct message, leave preferred_service out or set it to iMessage. For a group, remove the email address, or the people who can’t get iMessages, and send again.

Example response

An illustrative example. The message wording and the contents of details vary; branch on error.code.

Still stuck?

Email support@blujay.io with the trace_id from the error response. See Errors for the response format.