What happened
The message is to an email address, and email addresses can only be texted over iMessage. Eitherpreferred_service asked for SMS or RCS, or the message would start a group that can only be an SMS group because someone in it can’t get iMessages.
How to fix it
For a direct message, leavepreferred_service out or set it to iMessage. For a group, remove the email address, or the people who can’t get iMessages, and send again.
Example response
An illustrative example. Themessage wording and the contents of details vary; branch on error.code.
Still stuck?
Email support@blujay.io with thetrace_id from the error response. See Errors for the response format.