VOICE_MEMO_UNREADABLE - Blujay API

HTTP status	Retryable
`400`	No

What happened

Blujay stores every voice memo as M4A so it plays on iPhone and in every browser. The audio file for this audio part is not M4A and could not be read to convert it, for example because it is damaged or empty.

How to fix it

Record the voice memo again, or send an M4A (AAC) file, which is used as is. Retrying the same file returns the same error.

Example response

An illustrative example. The message wording and the contents of details vary; branch on error.code.

{
  "status": "error",
  "error": {
    "code": "VOICE_MEMO_UNREADABLE",
    "message": "Voice memo can't be processed",
    "type": "validation",
    "http_status": 400,
    "retryable": false,
    "doc_url": "https://docs.blujay.io/errors/voice-memo-unreadable",
    "details": []
  },
  "trace_id": "trc_8f2a1c0e4b7d",
  "timestamp": "2026-10-14T17:30:48.000Z"
}

Still stuck?

Email support@blujay.io with the trace_id from the error response. See Errors for the response format.