CUSTOMER_CLOSING - Blujay API

HTTP status	Retryable
`409`	No

What happened

The customer is closing. Its data can be read and exported until it closes, but nothing can be changed or sent.

How to fix it

Export what you need. To keep the customer, ask Blujay to reopen it before the close date.

Example response

An illustrative example. The message wording and the contents of details vary; branch on error.code.

{
  "status": "error",
  "error": {
    "code": "CUSTOMER_CLOSING",
    "message": "Customer closing",
    "type": "validation",
    "http_status": 409,
    "retryable": false,
    "doc_url": "https://docs.blujay.io/errors/customer-closing",
    "details": []
  },
  "trace_id": "trc_8f2a1c0e4b7d",
  "timestamp": "2026-10-14T17:30:48.000Z"
}

Still stuck?

Email support@blujay.io with the trace_id from the error response. See Errors for the response format.