Support

Most questions are answered in Debugging, which walks through finding a failed request or message, and the FAQ. Try those first.

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Contact support

Email support@blujay.io. To help support find the problem quickly, include:

• the trace_id from the response (also in the X-Trace-ID header);
• your X-Request-ID, if you send one;
• the endpoint, the time of the request, and the error code;
• for webhooks, the subscription_id and event_id.

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Request a feature

Want something the API doesn’t do yet? Email support@blujay.io with what you’re building and what you need. Requests from developers shape what Blujay adds next.

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Security

To report a security issue, email security@blujay.io.

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Using Blujay

For help with the Blujay apps, such as setting up your team or phone numbers, see the Blujay Help Center.

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Next steps