> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blujay.io/llms.txt
> Use this file to discover all available pages before exploring further.

# CUSTOMER_CLOSING

> Customer closing

| HTTP status | Retryable |
| - | - |
| `409` | No |

## What happened

The customer is closing. Its data can be read and exported until it closes, but nothing can be changed or sent.

## How to fix it

Export what you need. To keep the customer, ask Blujay to reopen it before the close date.

## Example response

An illustrative example. The `message` wording and the contents of `details` vary; branch on `error.code`.

```json theme={null}
{
  "status": "error",
  "error": {
    "code": "CUSTOMER_CLOSING",
    "message": "Customer closing",
    "type": "validation",
    "http_status": 409,
    "retryable": false,
    "doc_url": "https://docs.blujay.io/errors/customer-closing",
    "details": []
  },
  "trace_id": "trc_8f2a1c0e4b7d",
  "timestamp": "2026-10-14T17:30:48.000Z"
}
```

## Still stuck?

Email [support@blujay.io](mailto:support@blujay.io) with the `trace_id` from the error response. See [Errors](https://docs.blujay.io/errors.md) for the response format.


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